At PPF Express, we are committed to protecting your privacy and handling your personal information in a secure and transparent manner. This policy outlines how we collect, use, store, and protect your data in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

We may collect personal information including, but not limited to:

• Your name
• Contact details (email address, phone number, delivery address)
• Payment details (used solely for order processing)
• Vehicle information (for pre-cut PPF kit compatibility)
• Communications and correspondence with us

We collect personal information directly from you when you:

• Place an order on our website
• Make an enquiry via email or phone
• Subscribe to our marketing or newsletters
• Interact with us through social media or advertising platforms

Your information may be used to:

• Process and fulfil orders
• Communicate with you about your purchase
• Provide installation support or warranty service
• Respond to your enquiries
• Improve our products and services
• Send occasional marketing communications (you can opt out at any time)

We do not sell, rent or trade your personal information to third parties.

Your data is stored securely using encrypted systems and industry-standard security practices. Access is limited to authorised personnel only. We take reasonable steps to protect your information from misuse, interference, loss, or unauthorised access.

All online payments are processed through secure third-party gateways (such as Stripe or PayPal). PPF Express does not store your full credit card details.

Our website may use cookies and third-party tracking tools (such as Google Analytics or Meta Pixel) to understand how visitors interact with our site. This helps us improve user experience and measure the effectiveness of our marketing. You can manage your cookie preferences through your browser settings.

In some cases, we may share your data with service providers (such as couriers or payment processors) to complete your order. These providers are bound by confidentiality and only use your data for the purpose of fulfilling our services.

You may request access to your personal information or ask us to correct it if it's inaccurate or outdated. To do so, please contact us at:

Email: info@ppfexpress.com.au

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. The latest version will always be available on our website.

If you have any questions or concerns about your privacy or how we handle your information, please contact:

PPF Express
info@ppfexpress.com.au